Collaboration
To launch the platform across a country or province, our policy is collaboration with local IT companies. This will be done in 4 phases:
Phase 1
Sales
a) marketing;
b) initial contact and agreement setup;
Phase 2
Preparation
a) localization for a country;
b) customization for a province/state;
c) configuration for a region/city;
Phase 3
Implementation
a) user trainings;
b) accounts & tuning;
c) boarding
Phase 4
Customer Care &
System Support
a) 24/7 customer care;
b) technical support;