Towards Good Governance

Simac’s cybernetic approach is a significant advancement for the rule of law, through streamlining and standardizing the workflow for issuing permits and licences.

 

Simac ensures both organizational and personal accountability of users from two angles: 1) Their actions in the system. 2) Their outputs and promptness which could be extracted through BI reports.

 

Through transparent and streamlined processes, Simac enables all levels of government to address citizens’ needs promptly, fairly, and accurately. These qualities enhance the responsiveness of government agencies and municipalities systematically.

 

Workflows, events, user actions, and outputs are transparent in Simac. The BI dashboard enables officials, professionals, citizens, and watchdogs to monitor and track processes and transactions effectively.

 

Four key stakeholders-municipalities, relevant agencies, professional bodies, and citizens-can participate in issuing permits and licences through three innovative features: the outsourcing network, the intra-government corridor, and the C-File. These collaborative parts will integrate processes, significantly reducing time, costs, redundancy, and parallel tasks.

 

The Inter-Agency Corridor aligns the efforts of the four stakeholders, ensuring that permits and licences are issued with the collaboration and consensus of all relevant parties. This approach will also eliminate inter-agency conflicts.

 

During the customization and configuration phases before utilization, the workflows and fees for issuing permits and licences are set up. This ensures that the platform’s functions are applied comprehensively, preventing any discrimination or inequity.

 

Simac digitalizes, streamlines, integrates, and aligns the efforts of relevant agencies throughout the entire process of issuing permits and licences. What could be the outcome of this cohesion, except for effectiveness, efficiency, and productivity?